Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
At CozyVista92, customer satisfaction is our highest priority. We strive to provide a secure and enjoyable shopping experience for every customer.
30-Day Return Policy
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
• The item must be unused, unworn, and in its original condition.
• Original packaging, tags, and accessories must be included.
• Proof of purchase is required.
Free Returns
CozyVista92 proudly offers FREE returns worldwide on all eligible orders.
Refund Process
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund request.
Approved refunds will be issued to the original payment method within 5-10 business days.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.
Order Cancellation
Orders may be canceled within 12 hours after purchase. Once processing begins, orders can no longer be canceled.
For assistance, contact: